Optional add-ons

Less admin. More happy hosting.

Once your website is live, you can add the systems and automation we use on our own holiday lets. You still run your own lets, and we help them run more smoothly.

We don’t manage holiday lets for other hosts. We set up the systems, and you stay in charge of your home and your guests.

Add what you need

  • Guest messaging

    Booking confirmations, arrival details and check-in reminders that go out at the right moment, without you typing them.

  • Guest feedback

    A friendly check-in during and after each stay, so you hear about small niggles before they turn into reviews.

  • Maintenance reporting

    One simple way for guests and cleaners to report a problem, so nothing gets lost in a text thread.

  • Maintenance and compliance checklists

    Checklists for safety checks, servicing and certificates, so you can see what’s due and when. They help you keep track, but don’t replace professional advice.

  • Online payments and balances

    Take the booking payment securely, then collect the balance automatically before arrival.

  • Deposits and ID checks

    Security deposits held and released on time, and guest ID checks through a trusted provider, with the terms shown clearly before guests book.

  • Host playbook

    Step-by-step guides for bookings, guest messages, cleaning, maintenance and reviews, so anyone can step in.

Automation you can trust

A message sent twice or to the wrong guest is worse than no message at all. So every automation we set up comes with:

  • A test mode first

    We try it with made-up bookings before it touches a real guest.

  • You approve to begin with

    Anything that messages guests or moves money waits for your yes until it’s proven.

  • An easy off switch

    Pause it yourself whenever you need to.

  • A record and alerts

    A log of what went out, and a warning if something fails.

What’s eating up your week?

Tell us the job you’d most like to stop doing and we’ll tell you whether a system could help.